Software update renders popular Samsung Galaxy smartphone unusable, leaving customers with potentially high repair bills

[Scott Franklin]

What version is this referring to? I have an update that downloaded and has a status of "Postponed" because I have less than 20% battery life. I'm not sure if i should even bother with it. It's from this morning.

6.1

[Scott Franklin]

Forced updates should be illegal.

I've never been forced to update a Samsung phone. I just turned off automatic updates.

[Scott Franklin]

Forced updates should be illegal.

Sure, but have fun with 80 viruses because you won't. Fucking. Update.

My kid's still rocking my old S8÷. It hasn't had an update on years. No viruses.

[Jetskier222]

I guess I've been lucky. I did the update back then, and security patches every month since, with no issues.

[Dana Knutson]

Using the S21 Ultra since the day we could pre order it.
I was waiting for the pre order date to upgrade to the S25 Ultra.
After reading this in starting to think that samsung is no longer the way to go.
Off to research the competition.

[Deanrw]

My s22 ultra seems to have escaped these problems. It's still running strong. I do have a friend who has the same phone and ever since the the UI 6.1 update they have severe crackling speakers on theirs. It seems to be a random thing.

[Charlotte]

I don't think its just the she's i have a flip 4 and it started having screen issues after the update in sept. I had to start leaving the phone open or it would take an hour for the screen to be usable. It would get calls and messages, but the screen was blacked out. After this last update, it updated, I watched the screen it was lit the whole time, and when it booted back up the screen went dark, and its stuck on the login screen, which I physically have to put my pass code into to boot up.....and I cant. Its been a week and all I've been able to use it for is an alarm clock.... for preset alarms

[indy]

Forced updates should be illegal.

Sure, but have fun with 80 viruses because you won't. Fucking. Update.

I know a person that installs pretty much every gambling game she is presented with.  Her phone is riddled with malware, I presume, because her bank is constantly blocking her card transactions, as well as notifying her that she has her info pilfered.

I offered to clean her phone.  No dice.  Not interested.  Her phone gets all the updates as they are pushed, she even installs them.   Not sure of iOS, but Android is a Shitshow in terms of protecting the user.  Or is it?  This person doesn't mind, as long as she gets her gambling fix.  NOTHING will convince her otherwise.

[Michelle]

My S22 just stopped taking calls and texts a few weeks back with no prior issues or accidents! I had to buy a whole new phone.  Now I'm wondering if this was the reason.

[David1993420]

This is concerning. I have an S22+ but It still says my software is up to date.

[David1993420]

All of these issues people are claiming to be having while others aren't are very strange, and I'd love to see some footage of examples

[RANJEN617]

Flip 5 started acting up after the update. Outside screen and inside screen both are having issues. Was fine before update.

[Anon Amous]

I too believe forced updates should be illegal. At minimum there should be a way to actually turn off, not just "postpone" updates x amount of times until Samsung feels you've postponed enough and can't do it anymore thus shoving it's update down your throat..
I've seen far too many times the "take old bugs out, put new bugs in" updates go horribly south. So I prefer to let new updates go out into the wild for about 3 months to see how stable they are and what possible issues need to be addressed. I actually voiced my reasoning and questioned the motive behind forced updates as another example of how I don't actually own the expensive device I paid for if I can't choose how to use it. For that Samsung shut down my Samsung Forums account and banned me for life. I no longer use, recommend, or repair/service Samsung devices. Glad I dodged this bullet and all the future planned obsolescence tactics of the tech tyranny. Wish you all the best in your pursuits to lost privacy, forced updates/upgrades and rediculous price tags.

[Sam Gallezzo]

This is just samsung trying to sell new devices.

[RobertJasiek]

I used to consider Samsung an option for mobile devices but Samsung's software update bricking and destroying devices, denial of the problem and instead letting endusers pay for expensive repairs convince me to put Samsung on my Black List. May Samsung buy its own products!