Quote from: Ideal Approach on January 03, 2024, 11:58:11They're not gonna keep a product in stock (or reorder more) that has terrible quality control / high defect rate and are more likely to check to inspect products before they even agree to place them in their stores to ensure they meet a minimum level of quality.
Your statement is true, provided there is sufficient competition in the offline segment in your place of residence. Most often this is not the case. So hoping for it doesn't work. How do offline stores win? The product is available faster (but not always) and it can be checked before payment (but not always) - otherwise there is no difference with online stores and there is no point in buying offline. On online marketplaces, small retailers and fly-by-night companies often trade, who, having sold a batch of low-quality goods to a bunch of naive fools (reviews are often simply faked), immediately disappear from the market, opening another store, with a different legal entity and name, without any liability for warranty obligations. In the Western world, consumers do not understand the problems of the Third World countries, where in 99% of cases, Western (or other) manufacturers simply do not open an official local representative office and, accordingly, evade direct legal responsibility for the goods they produce in the event of defects or outright forgery with them real characteristics.
Most often, this is possible in countries with maximum corruption and nepotism and/or where large distributors (importers) of foreign goods are not interested in foreign manufacturers trading directly and having official representative offices accredited by government agencies (direct legal requirements) - because then these large importers (whose owners most often sit in local legislative chambers) will be forced to curtail their activities and lose a lot of money. And they feed on this. Their interests directly contradict the interests of the majority of consumers - but who cares, in a country where the elections are fake, a priori?
Therefore, an ordinary buyer in such a country (and this is most countries in the world outside of "Western" countries) needs to choose a seller (and manufacturer) extremely carefully, assessing in advance the risks of warranty and post-warranty service. Otherwise, saving money when purchasing online may later turn into a complete fiasco with the product and a complete loss of money much earlier than he dreamed. Not to mention the wasted (often critical) time and a lot of wasted effort afterwards.
In this hellish mess of unscrupulous marketplaces and tens-hundreds of thousands of small sellers, it is easy for an ordinary person who does not have developed critical thinking (or is in life's time pressure) to make the wrong choice and lose money, at best, important time for something even more important. And the less trust in the authorities and the judicial system, the more consumer hell there is in practice.
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