s*** phone. s*** company. Do NOT buy. My BV9800 Pro broke on the very first fall (less than 2 ft). How can this scammer company claim to have a practically unbreakable phone, with military grade certifications, and not back up with a good enough warranty to back up their claims? I felt completely scammed. I actually felt very stupid after bragging to my friends about the phones "ruggedness" and it actually braking in front of one of my friends in the first drop. I was laughed at pretty hard. So... Do yourself a favor and stay away from this garbage phone. The scammer company will not honor it's super inflated claims and leave you hanging without a warranty, a replacement, or a discount which I wouldn't use it anyway. I will make sure to inform the hard working individual about my case and how this phone doesn't last a single drop to the asphalt from less than 2 ft. Stay away from this garbage!!