Woman's Galaxy S7 Edge explodes, Samsung denies any responsibility

[Redaktion]

An apparent "PR disaster has struck once again" for Samsung, after a report of a Galaxy S7 Edge handset exploding. While the owner claims that the device was unplugged from the mains at the time, Samsung denies any responsibility. A PR disaster because of one damaged three-year-old phone? Come on now.

https://www.notebookcheck.net/Woman-s-Galaxy-S7-Edge-explodes-Samsung-denies-any-responsibility.451088.0.html

[xpclient]

Plenty of Galaxy S7 and S7 Edge have exploded:

52-yr-old swears off cellphones after her Galaxy S7 explodes: https://bangaloremirror.indiatimes.com/bangalore/crime/52-yr-old-swears-off-cellphones-after-her-galaxy-s7-explodes/articleshow/73180148.cms

Construction worker sues Samsung after suffering burns from exploding Galaxy S7 Edge phone: https://arstechnica.com/tech-policy/2016/09/construction-worker-sues-samsung-after-suffering-burns-from-exploding-phone/

Samsung Galaxy S7 smartphone overheated and then EXPLODED in teacher's hands in the middle of busy cafe: https://www.thesun.co.uk/news/1772176/samsung-s7-edge-overheated-and-then-exploded-in-teachers-hands-in-the-middle-of-busy-cafe/

Another Samsung Galaxy S7 Edge catches on fire, this time in the Philippines: https://www.phonearena.com/news/Another-Samsung-Galaxy-S7-edge-catches-on-fire-this-time-in-the-Philippines_id85779

Samsung Galaxy S7 edge explodes: https://www.phonearena.com/news/Samsung-Galaxy-S7-edge-explodes-while-charging_id86908

Galaxy S7 Edge burns while charging overnight: https://www.phonearena.com/news/Galaxy-S7-edge-buirns-while-charging_id84946

They must all be lying. Also remember Note 7, the brother of the S7? I think Samsung needs to recall S7 and S7 Edge models and give those people a replacement or refund.

[Latino]

I feel for this lady, I too have an S7 edge and it's 3 yrs old and last week I noticed my otter case feeling a bit bulky from the rear so I removed it and sure enough the left side of the back plate on the phone is starting to separate, when I searched online on samsung's forums I learned that there were numerous people with this exact problem and showed pics (exactly like mine) and said it was the battery swelling up and needed to be replaced before it exploded. Contacted samsung and I explained to them what was happening and even sent them the different links that proved that the S7 edge battery had this exact problems and all I was told was since the warranty was over they wouldn't fix it, they said to take it to ubreakifix to get them to repair it, they then said even if it was under warranty it wouldn't be repaired since according to them this problem is considered liquid/physical damage and I'm on my own. I have never dropped the phone nor has it ever gotten wet, has been in the otter case since day 1.

[Jesse]

How can NOTEBOOKCHECK claim it is 'a PR disaster' then say 'come on now'?   I don't see anyone else calling it a PR disaster in the article.

[Ovidiu Sandru]

Not charging to 100% each and every night can make a huge difference to your battery lifespan and safety. We use a Chargie stick to limit charging in our phones.