Intel breaks silence on 13th and 14th-gen Raptor Lake desktop CPU instability issues

[Redaktion]

Intel has finally commented on the stability issues experienced by numerous Raptor Lake desktop users. It says the issue stems from high operating voltages and plans to issue a microcode update in mid-August.

https://www.notebookcheck.net/Intel-breaks-silence-on-13th-and-14th-gen-Raptor-Lake-desktop-CPU-instability-issues.866224.0.html

[Robin1990]

Good Article, but for the love of god, its "more harm THAN good" instead of "then good"

[OMGJL]

Gamers Nexus, on the other hand, thinks the issue is more deep rooted and originates from a foundry-level fault.

this is wrong, watch the actual video.

This is one of the several claim they have found, and they will try to research and validate the claim in the future.

They didn't think this is the definitive reason.

get the fact right before make the claim. Especially when you claim that someone else claimed something where they didn't.

[xjkh]

So, undervolted CPUs should not have failed?

[Andres]

Intel's instability issues have gone from being "software-limited" to potential silicon defects; The official answer is "WAIT"
The crashes, instability and performance issues present in Intel's 14th and 13th generation CPUs are bothering several consumers to the point of being unbearable, and the community is now determined to switch to alternatives, such as AMD offers.

So far, here is the chronology of Intel's 14th and 13th generation instability problems and it looks like it will extend to the 15th generation, disbelief from Intel fans and not even paying them back or even making any payments. change.

[December 2022] The first cases of "Out of Video Memory" issues on 13th Gen Core i9 CPUs were reported in 2022. (Source: Reddit ). This occurred a few months after the launch of Intel's 13th Gen CPUs and RTX 40 GPUs.
[Throughout 2023] Several users have begun reporting crashes and issues in gameplay of high-profile AAA titles like Callisto Protocol and Hogwarts Legacy (among many others). Both tiles are based on Unreal Engine (released in 2023) and have a shader compilation process at startup. Currently, there are thousands of such issues reported on the Steam and Reddit community forums.
[February 2024] A post by Sebastián Castellanos brings the issue to light, highlighting the "worrying trend" of stability issues affecting 14th and 13th generation CPUs.
[February 2024] Our editor, along with other tech media, begins reporting on the issue and taking the issue to traditional media. Quickly, it is pointed out that reducing the clock speed and voltage of the chips can result in better stability.
[April 2024] NVIDIA issued a formal statement that the stability issues are not related to its GPUs, but to Intel CPUs.
[April 2024] Intel announces its investigation into reports of instability issues affecting 13th and 14th generation CPUs.
[April 2024] Motherboard manufacturers are quickly implementing "Baseline" power profiles in the new BIOS, which reduce power limits on high-end 14th and 13th generation CPUs, but also cause significant drops in the performance.
[May 2024] Intel releases statement recommending motherboard manufacturers include "Intel Default Settings" in the BIOS by default instead of custom settings.
[June 2024] Intel discovers a bug in its eTVB microcode while investigating the root cause of 14th and 13th generation instability issues. This does not solve the instability problems. Board manufacturers quickly release BIOS with a new microcode fix.
[July 2024] Intel denies an RMA to the HardwareTimes editor who had already submitted an RMA to at least two CPUs that were causing instability issues.
[July 2024] Level1Techs' Wendell and GamersNexus' Steve Burke are the first major tech media outlets on YouTube to further highlight the instability issues, delving into additional details like the OEM's frustration with the issue and a possible recall .
[July 2024] GamersNexus highlights a possible "oxidation" defect that is an issue with a certain batch of 14th and 13th generation Intel CPUs that could lead to instability issues.
[July 2024] Intel says 14th and 13th generation mobile CPUs are not affected by the same instability issues as desktop CPUs.
[July 2024] Intel issues a statement confirming that it has found the root cause of the instability issues, which is high operating voltages, and will issue a new microcode fix to its partners in mid-August.
To be continue...

Even though the problem has spread to the mainstream media, the Blue Team has failed to address the root cause and the fear is that it will spread to the 15gen. The company has worked with AIBs and board partners to mitigate the issues while also uncovering several others, such as the eTVB bug, but beyond that, there has been no proper communication from the blue team, which tells us two things: either the company is worried about a backlash from their customer base (customers, partners, OEMS) or they want to prolong the problem as long as possible until something new comes out and people just forget about it. that would make millions of users who spent almost $500 on Intel furious, and could move to the 15gen.

[Feodor]

Intel's instability issues have gone from being "software-limited" to potential silicon defects; The official answer is "WAIT"
The crashes, instability and performance issues present in Intel's 14th and 13th generation CPUs are bothering several consumers to the point of being unbearable, and the community is now determined to switch to alternatives, such as AMD offers.

So far, here is the chronology of Intel's 14th and 13th generation instability problems and it looks like it will extend to the 15th generation, disbelief from Intel fans and not even paying them back or even making any payments. change.

[December 2022] The first cases of "Out of Video Memory" issues on 13th Gen Core i9 CPUs were reported in 2022. (Source: Reddit ). This occurred a few months after the launch of Intel's 13th Gen CPUs and RTX 40 GPUs.
[Throughout 2023] Several users have begun reporting crashes and issues in gameplay of high-profile AAA titles like Callisto Protocol and Hogwarts Legacy (among many others). Both tiles are based on Unreal Engine (released in 2023) and have a shader compilation process at startup. Currently, there are thousands of such issues reported on the Steam and Reddit community forums.
[February 2024] A post by Sebastián Castellanos brings the issue to light, highlighting the "worrying trend" of stability issues affecting 14th and 13th generation CPUs.
[February 2024] Our editor, along with other tech media, begins reporting on the issue and taking the issue to traditional media. Quickly, it is pointed out that reducing the clock speed and voltage of the chips can result in better stability.
[April 2024] NVIDIA issued a formal statement that the stability issues are not related to its GPUs, but to Intel CPUs.
[April 2024] Intel announces its investigation into reports of instability issues affecting 13th and 14th generation CPUs.
[April 2024] Motherboard manufacturers are quickly implementing "Baseline" power profiles in the new BIOS, which reduce power limits on high-end 14th and 13th generation CPUs, but also cause significant drops in the performance.
[May 2024] Intel releases statement recommending motherboard manufacturers include "Intel Default Settings" in the BIOS by default instead of custom settings.
[June 2024] Intel discovers a bug in its eTVB microcode while investigating the root cause of 14th and 13th generation instability issues. This does not solve the instability problems. Board manufacturers quickly release BIOS with a new microcode fix.
[July 2024] Intel denies an RMA to the HardwareTimes editor who had already submitted an RMA to at least two CPUs that were causing instability issues.
[July 2024] Level1Techs' Wendell and GamersNexus' Steve Burke are the first major tech media outlets on YouTube to further highlight the instability issues, delving into additional details like the OEM's frustration with the issue and a possible recall .
[July 2024] GamersNexus highlights a possible "oxidation" defect that is an issue with a certain batch of 14th and 13th generation Intel CPUs that could lead to instability issues.
[July 2024] Intel says 14th and 13th generation mobile CPUs are not affected by the same instability issues as desktop CPUs.
[July 2024] Intel issues a statement confirming that it has found the root cause of the instability issues, which is high operating voltages, and will issue a new microcode fix to its partners in mid-August.
To be continue...

Even though the problem has spread to the mainstream media, the Blue Team has failed to address the root cause and the fear is that it will spread to the 15gen. The company has worked with AIBs and board partners to mitigate the issues while also uncovering several others, such as the eTVB bug, but beyond that, there has been no proper communication from the blue team, which tells us two things: either the company is worried about a backlash from their customer base (customers, partners, OEMS) or they want to prolong the problem as long as possible until something new comes out and people just forget about it. that would make millions of users who spent almost $500 on Intel furious, and could move to the 15gen.

That's my concern. They are trying to scrub it under the rug, but the rug is full of skeletons already. I'm not convinced that voltages are the root cause, because everyone can read their CPU's VIDs to verify what the CPU is asking for, and can undervolt, which many apparently do. Still, CPUs degrade. Also, when the voltage will be lowered, the highest sustainable frequencies will drop because, duh, V/F curves.

Avoid RPL and be cautious with ARL. There is a reason why Bartlet Lake-S was announced. I have witnessed refunds at the computer store here from disgruntled Intel customers.