Keyboard problem fixed; Update will be released very soon
I have this notebook since november. The exact same model, with the same 4K IPS Display with 500-nits and X-Rite Pantone factory calibrated, 32 GB RAM and 1 TB NVMe.
It is not what I had hoped for the price. I was expecting something really Premium, specially the keyboard.
I noticed the mentioned keyboard problem inmediately out of the box. Me and several Lenovo users complained since november for this problem on the official support forums and asked for a fix. We were very angry because Lenovo adopted a 'radio silence' on January and February. At this point I just wanted to return the Notebook and ask for a refund, but I couldn't do it because the problem wasn't recognized by Lenovo in other countries and I feared that my computer will be badly manipulated while in service diagnostics.
I can confirm that, after five months, Lenovo sent me last monday privately a 'second' EC Firmware Update that fixes this issue and improves the experience a lot. The keyboard still has some sort of problem: if you press the keys corners very softly, you miss the keystroke. But if you type harder or in the center of the key, everything works fine. I am not sure if this is normal, but I can live with this. Anything is better than the ugly previous experience with this keyboard I had for months.
I hope Lenovo release this fix to GA in the coming days. But, I personally confirm that the issue is finally fixed and the situation will be very improved.
The other things about this notebook:
- With this 4K panel, battery life is really really bad. I can only get 3 hours, max, with 80% brightness and energy saving mode on Windows
- The bottom cover of the keyboard, on the right side, doesn't attach good (quality problem)
- There is Software/drivers problems with the Dolby Vision and HDR feature
- There is sound crackling but only sometimes
I think this is a good notebook overall. The 4K IPS factory-calibrated is superb, but it has poorly response time (no gaming capable really) and impact battery life. And the quality materials are Okay, but has this issue on the bottom cover that ruins the 'Premium quality' grade.
Connected to an HDMI monitor or TV, the game performance is good for most games in Medium or High. Windows Hello camera works really really good, the same the fingerprint scanner.
Summary: Good ThinkPad, but not worth the 'Extreme' high price. Get a MacBook Pro 16 instead if you want serious performance and high quality. If i could turn back time, I would get that Mac instead.