Ryzen 9 3900 on my xmg apex 15 laptop, won't loadout more that 17%

[MASK2021]

I have a xmg apex 15 ryzen 9 3900, today i tried to test and load out the cpu! but after some tests with prime95, cinebench 15, cinebench 20 , i realised that cpu wont load more than 17 percent !!!

Cinebench 15 score : 352 cb

Cinebench 20 score : 924 pts

prime95 after 30 minutes on smart FFTs still on 17 percent.

i have cheked the cpu loads percentage in Task manager.



what is the problem? is there any setting to fix it or the cpu has problem?

[XMG Community]

This problem has been partially solved with EC/BIOS update on your unit.

Further discussion is happening in this thread on Reddit.

// Tom