The Samsung Galaxy S24 Ultra is the first to feature a display with the exclusive and robust Corning Gorilla Armor glass, which is not only intended to prevent scratches but also annoying reflections. This proved itself extremely well in our detailed review, but some users are now criticizing the durability of the protective glass.https://www.notebookcheck.net/Users-of-the-Samsung-Galaxy-S24-Ultra-complain-about-damaged-display-coating.933278.0.html
I always use a glass screen protector, but I also don't put my phone in the same pocket as keys and have a nice light case. I'll bet a lot of these people really don't look after their phone that well.
Nothing to do with keys or cases etc I looked after my Ultra when I had it and never used anything other than a dry clean cloth to wipe it. As with all Samsung phones the coating is always weak and doesn't last long at all. Your comment had no substance at all. After 2 months my Ultra screen was always mucky and the coating wore off ridiculously fast and I never used hand sanitizer or any alcohol based cleaners. Never had this issue with any other manufacturer
it's hard to quantify whether users care or don't care about their phones, because there will never be any reliable data. From my search of a 2nd hand samsung phone (v. recent), a huge majority of units sold is either Chinese-repaired, or not at all repaired units of this model - with signs of physical impact, i.e. either cracked glass, front or / and back, and many of those, cracks in the corner, which indicate the point of impact - without any case at all. The other typical issue is a burnout (too much tiktok). From this I might draw conclusions that most users don't care about their (expensive) phones, but this would be wrong conclusions: it's just that the MINORITY of people who don't care for their phones, don't. The majority you don't see on ebay, because they're either still in use, or have been 'recycled'.
But yes, it shocked me to see that a huge majority was just cracks to the side or corner, clearly lack of case protection.
Quote from: Seany72 on December 17, 2024, 09:39:14Nothing to do with keys or cases etc I looked after my Ultra when I had it and never used anything other than a dry clean cloth to wipe it. As with all Samsung phones the coating is always weak and doesn't last long at all. Your comment had no substance at all. After 2 months my Ultra screen was always mucky and the coating wore off ridiculously fast and I never used hand sanitizer or any alcohol based cleaners. Never had this issue with any other manufacturer
I've never experienced any such issues with Samsung and have owned the Galaxy phones from the S1, S3, S7, and now S21. So it seems like a YOU specific problem.
I use the liquid screen protector and not only is it great for cleaning it doesn't reflect as much light as the glass protectors. Zero scratches after a year.