Quote from: Martin C. on March 16, 2024, 22:15:50The device is still under warranty, but according to LG, the repair will take at least two weeks.
How are you supposed to wait at least two weeks for a laptop that you need for your daily work?
Never LG again!
Isn't there a law in your country of residence according to which the manufacturer (seller/importer) of a product (sold to you and in which a defect requiring repair of the product was discovered during the warranty period) is obliged to provide the time of repair within 3-4 days (at the request of the consumer) similar product? And if the counterparty does not provide, then the counterparty is charged a penalty in the amount of 1% of the price of the goods for each day during which the owner of the goods cannot use the goods and at the same time the money for it was not returned to him?
The consumer should not be left without money and without goods and without penalties of 1% of the price of the goods per day. 1% is enough to rent such a product for the duration of the repair.