Samsung has issued a statement about the Galaxy Buds Pro and evidence that the earbuds can cause ear infections for some people. The statement will be no solace for those affected, so perhaps consider other earbuds for the time being if you have sensitive ears.
https://www.notebookcheck.net/Samsung-comments-on-Galaxy-Buds-Pro-and-Galaxy-Buds2-causing-ear-infections-for-some-people.580841.0.html