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Posted by doa379

- August 17, 2018, 11:32:58

Shoddy support from these bohemoth companies. I have plenty of experience too from the big three.
Dell engineered accidentally scuffed the casing of one of my devices with a screwdriver while swapping a part out. HP engineer scuffed the bolts to the casing of a device during a routine part replacement operation. And finally best one, Lenovo engineer had no experience of changing a keyboard on a ThinkPad before. Then they couldn't put the device together properly again. Wonderfully s*** support.

Posted by senzen

- May 28, 2018, 16:32:10

"there has been an alarming decline in Apple's quality control of late". No, it has always been kind of crappy: white macbooks that fell apart, they still can't make power cables that don't break... Industrial design doesn't seem to include durability testing for Apple.

Posted by AAaa

- May 28, 2018, 10:58:33

"Stellar repair experience"
That is toss it in the bin and give them a refurbished item that will have the same issue. Absolutely stellar isn't it.

Posted by Redaktion

- May 26, 2018, 20:58:24

Quinn of YouTube channel Snazzy Labs recently posted a video of Apple's poor repair of his iMac Pro. While attempting to repair a damaged VESA mount, the repair technicians at an Apple Store severely damaged the original stand of Quinn's iMac Pro and scratched the body of the machine in a few places.

https://www.notebookcheck.net/Apple-damaged-an-iMac-Pro-while-trying-to-repair-it.305880.0.html