Quote from: Anonomys on October 24, 2017, 02:07:26Within the first year after purchasing this product through Staples (brand new in box) I was not happy as I encountered major issues. The first issue I had was that the screen would flicker, freeze and would be distorted. This happened while it was under it's warranty, so HP supposedly "repaired" it which took approximately a week and a half. Once I got it back, within a few hours of usage the same issue came up where the screen would freeze and flicker, they had not fixed this issue the first time so I ended up sending it back out to HP for repair again. Another week went by and I finally got it back. Not much longer, another problem came up. This laptop randomly displayed a blue screen which was an error, that said "process1_Initialization_failed". Now this laptop is useless and there is nothing that can fix this unless I pay to get it repaired which I don't think is worth it because I am afraid that I will encounter another issue in the future. This computer was a waste of money and I DID NOT get what I paid for. DO NOT MAKE THE SAME MISTAKE! Look into another laptop and cross this one off the list!