No doubt about it. The problem could have been mitigated by offering Win7/Win8 option. I got a deal to upgrade to Win8 Pro for my laptop. At the last minute I switched the coupon to my big Sony PC (touchscreen L model) and regretted it ever since. I think I would have been totally pissed had I put Win8 on my laptop and without the going-back possibility. I feel sorry for ALL Win8 users who have only the hope of something getting done soon. Google's put some pressure on MS and it shows.