News:

Willkommen im Notebookcheck.com Forum! Hier können sie über alle unsere Artikel und allgemein über Notebook relevante Dinge disuktieren. Viel Spass!

Main Menu

Post reply

The message has the following error or errors that must be corrected before continuing:
Warning: this topic has not been posted in for at least 120 days.
Unless you're sure you want to reply, please consider starting a new topic.
Other options
Verification:
Please leave this box empty:

Shortcuts: ALT+S post or ALT+P preview

Topic summary

Posted by expresspotato
 - September 18, 2020, 02:15:54
Mine had this issue. Also wobbly trackpad despite a custom order and being shipped August 30th.

I returned it for a full refund. At this price I would expect a Macbook Pro like experience, yet Dell delivered a plastic, loose, wobbly, experience.
Posted by AJ
 - August 17, 2020, 16:57:29
This also occurs on the Precision 5550 with the 4k screen
Posted by Anonym
 - August 16, 2020, 20:08:24
I know of plenty of Ideapads and other very budget-friendly machines that have hinges just like that. It's not a defect but rather the intended design of the hinge (in those cheap models).
Posted by Aquana
 - August 15, 2020, 00:49:21
Are there any unaffected devices? Act all hinges like that?
Mine acts exactly like the device in the video, but its a 4K panel!
Posted by AJ
 - August 14, 2020, 20:19:33
Just a few corrections regarding the trackpad mention - You say early units but this is incorrect.  Units as recent as this week ordered STILL have this issue and it has not been corrected.
This also impacts the 5550 Precision range which is deemed to be the business and more expensive range.

I suspect the hinge issue will also impact this given both share almost the same chassis/components.
Posted by Redaktion
 - August 14, 2020, 14:19:57
Wobbly trackpads may have affected multiple early XPS 15 9500 units, but it has emerged that others will not stay closed when they are picked up. Picking up some XPS 15 9500 machines causes their display lid to pop open, almost as if no magnets are holding them in place. Dell is yet to acknowledge the issue publicly, but there are multiple examples of it spread across Dell Community and Reddit forums.

https://www.notebookcheck.net/Some-Dell-XPS-15-9500-machines-may-have-a-display-hinge-issue.486365.0.html