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Posted by Rock

- June 11, 2020, 15:05:46

I will never buy any dell laptop again ever. I have the dell g7 7790 with rtx 2060 and the cpu gets to 100degrees even with light games like dota 2. I had to repaste cpu thermal paste to liquid metal and -.300/-.125 cpu/cache undervold with throttle stop to drop the temperature to 85-93 degrees temperature while gaming. And the keyboard still very hot so i had to buy a separate keyboard for more comfortable use.

Posted by Agent Hunk

- June 10, 2020, 21:14:39

I had the same issue with the asus rog gl702zc.
It died 17 months later.

I dont think I will buy this.too much identical problems....and too expensive.

It will meet the same fate as mine in 17 months or less.

Posted by Tman211

- June 10, 2020, 08:13:54

I have the same laptop but with the 9th gen i7 and rtx2060. Get same problem with heat constantly hitting 100°c but found that disabling turbo boost solves problem. There is a small performance hit but not much noticed so far. Still get 4k 30 or 60fps depending on game with max settings aslong as its not too cpu intensive as gpu still runs at max performance but thermals max out at 73°c now which is much better. The cooling system struggles when cpu is pulling anything over 35watts ive found. which is a shame as its a decent laptop otherwise.

Posted by deksman2

- June 09, 2020, 22:45:27

Quote from: S.Yu on June 09, 2020, 20:51:09
Well, most keys are plastic and I trust that this isn't one of those rare exceptions, and they insulate heat pretty well, you probably won't get burns even if you rest your fingers on the right side of the keyboard for extended periods when the components are under full load, for some reason.

One of my colleagues got this unit and under maxed out load for the CPU and GPU, the CPU gets to 100 degrees Celsius.
The GPU I think maxed out at roughly 85 degrees Celsius (which is more or less fine (but the 4800H still underperformed compared to the Asus).

He even repasted the CPU and GPU with Noctua 2 thermal compound which helped a bit, but not much (I did advise him that he may need to use Liquid Metal instead on the CPU and GPU with foam barriers to get potentially better results).

He has yet to run full battery of tests under the repaste, but we'll see what happens.

Thing is that no laptop should be allowed to reach those high temps for the CPU.
I do a lot of content creation and my Acer Predator Helios 500 with Ryzen 2700 and Vega 56 when fully stressed on both CPU and GPU doesn't exceed 73 degrees C (on CPU) and 65 degrees C (on GPU) - and these temps are over 2 hours of constant use.

You can see that DELL gave this unit a bit of a weaker cooling assembly which is struggling with the CPU... and I suspect this is holding back the 5600M in certain CPU intensive scenarios (which prevents us from giving us a clear picture of its full performance).

Otherwise, in most other gaming scenarios, the 5600M seems to be between RTX 2060 and 2070 Max-Q versions (refreshes) performance wise... and power draw seems to be between 80-100W on the GPU.

If we had the option of undervolting Renoir and 5600M, we could probably get rid of some thermal throttling on the CPU and allow both it and the GPU to run at their maximum at much lower temperatures (about 70-80 degrees Celsius) without compromising performance.

However, both 4800H and 5600M are very efficient pieces of HW, and it shouldn't really be up to us to do what DELL should have done in the first place (and that is to provide decent cooling assembly for the unit in question).

But for the performance in question, its very cheap, and battery life is also great (especially when you factor in the battery capacity DELL put in there).

Not a bad machine, but DELL could have made it better for the same price.

Posted by S.Yu

- June 09, 2020, 20:51:09

Well, most keys are plastic and I trust that this isn't one of those rare exceptions, and they insulate heat pretty well, you probably won't get burns even if you rest your fingers on the right side of the keyboard for extended periods when the components are under full load, for some reason.

Posted by Redaktion

- June 09, 2020, 17:51:16

Early reviews of the Ryzen 4000-based Dell G5 15 Special Edition (5505) gaming laptop have started appearing, with most praising the AMD Renoir APU and others impressed by the 144 Hz display. However, there are hints that the cooling solution of the Dell G5 15 SE could be flawed, especially when dealing with a Ryzen 9 4900H chip.

https://www.notebookcheck.net/Dell-G5-15-Special-Edition-5505-Early-reviews-of-the-all-AMD-gaming-laptop-are-promising-but-there-seem-to-be-hints-of-underlying-heating-issues.469431.0.html