I purchased the TicWatch Pro 3 Ultra GPS about a year ago, on the understanding that it was going to receive the OS 3 update soon, sometime in 2022, it is now April 2023, and still no sign of it.
Another reason I purchased the watch was it said in the sales description that it was possible to make and receive phone calls, this would help when it is inconvenient to get to my phone, this is so hit and miss, most of the time it's miss, and it says to take the call on my phone, so basically useless.
Another down side are notifications, I send and receive a lot of messages on a popular messaging apo, this has stopped working, I go to settings, notifications, and and then to the app, the setting is on for notifications. Also my emails only work some of the time, it seems to have a mind of its own.
I have factory reset this watch several times hoping it would fix the problems, but it hasn't.
As for customer support, they have been no help at all, the replies just seem to be automated, and after several emails I gave up.
Now the question, would I buy another watch from Mobvoi, no, never, I feel I wasted my money.